Shipping Policy

Total Delivery Time = Processing Time + Shipping Time

For example, if your destination country/region is the United States, there is a 2-3 working day processing time followed by a 7-11 working day shipping time. Therefore, you should expect to receive your order within 9-14 working days.Some styles require a month to be delivered, please consult for details kzlaa1012@outlook.com.

Our estimated delivery date depends on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

If your shipment is delayed, we kindly ask for your patience as carriers may experience unexpected disruptions.

If you need assistance, please feel free to contact us at kzlaa1012@outlook.com
 for direct support.

Shipping Area

We can ship to most countries in the world: USA(except overseas states and islands), Canada, UK, France, Germany, Italy, Spain, Portugal, Russia, Turkey, Japan, Korea, Greece, United Arab Emirates, Saudi Arabia, Australia, Qatar, Switzerland, Mexico, Kuwait, Poland, Bahrain, Belgium, Colombia, Singapore, Malaysia, Taiwan Province of China etc.

Countries not shipped to include:Ukraine, Pakistan, French Southern Territories, South Georgia and South Sandwich Islands etc.

Click the button on the website of each product then you can see if this product can be delivered to that destination country.

Countries / regions that are not sure whether they can reach can contact us:kzlaa1012@outlook.com

Shipping Cost

We provide free United States shipping for orders above $99.99

Orders below this amount will be charged shipping as follows:

• Standard shipping---$7.99 USD, for orders between $0-$99.98

For OTHER AREA, free shipping on orders over $199.99 and orders will be charged shipping as follows:

• Standard Shipping---$9.99 USD,for orders between $0-$199.98

Delivery Time

• Ship to USA: Standard Shipping ---9-14 working days
  Order processing time: 2-3 working days,
  Shipping time: 7-11 working days.
• Ship to OTHER AREA: Standard Shipping --- 10-16 working days
  Order processing time: 2-3 working days
  Shipping time: 8-13 working days

Note: Order processing deadline (GMT+8):16:00 on working days

Please note:

• As COVID-19 continues to impact our daily lives, overall shipments have been delayed to varying degrees from previous times. We are making every effort to ensure that you get these items. Please feel free to contact us if there is a problem with the shipment of your package.
• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
• What will happen if I refuse to accept my delivery? If the order is returned to us, once we have received it, we will refund 50% of your payment to you.
• Please take attention that APO/FPO PO Boxes are not accepted for Express Shipping.
• Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.

Tracking Your Order

You will receive an email notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into kzlaa.com "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.

It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

Note for taxes

Taxes may apply to imported goods/services and are subject to national laws. KZLAA® products do not include any taxes and duties in the price and shipping charges. KZLAA® is not responsible for any tax invoices charged on its products. Please contact your local customs office for details and information if you would like to know about taxes and duties.

For further inquiries:

If you have any further questions, please contact our customer services at: kzlaa1012@outlook.com